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AI Can Give You an Answer. That Doesn’t Mean It’s the Right One.

AI Can Give You an Answer. That Doesn’t Mean It’s the Right One.

Writer: Karin Murphy
Karin Murphy
Oct 6
4 min read

What I’m learning about technology, judgment and the people still responsible for the decision.


I use technology every day.

In real estate. In marketing. In business development. In investing. In media. In building companies and helping other people build theirs.


And I’m not afraid of AI.


I think it is one of the most powerful tools we’ve been handed in a very long time.


But I also think we are starting to make a dangerous mistake.


We are confusing having an answer faster with having the right answer.


That matters because AI is now touching almost everything.


In real estate, an algorithm can estimate what a home is worth.

In investing, software can analyze a deal.

In marketing, AI can create an entire campaign in seconds.

In business, platforms can recommend pricing, identify prospects and tell you where an opportunity supposedly exists.

And increasingly, technology is becoming part of decisions that affect housing, employment, lending, pricing and access to opportunity.

That is where I think we need to be careful.


Not because the technology is bad.


Because someone still has to know whether the answer makes sense.


AI is incredibly good at giving us information.


Judgment is knowing what to do with it.

That distinction matters.


In real estate, technology may calculate a home value, but it does not necessarily understand why one street commands more than another.


It may not understand the condition behind the listing photos.


It may not know what buyers are saying during showings.


It may not understand that two houses with the same square footage can feel completely different the moment you walk through the front door.


And it definitely does not understand the nuance of every negotiation.


That is where experience still matters.


The same thing is true in investing.

An algorithm can calculate cash flow, cap rate, projected returns and financing scenarios.

That is helpful.

But bad assumptions still produce beautiful spreadsheets.

If the rent estimate is wrong, the taxes are underestimated, the renovation budget is unrealistic, or the market assumptions are too aggressive, the technology is not going to save the deal.

It is still up to the investor to ask the harder questions.


In marketing, AI can generate 100 posts in minutes.

That does not mean anyone wants to read them.

It can create copy.

It can suggest headlines.

It can analyze trends.

But it does not automatically understand a community, a client or an audience just because it can imitate the language.


Good marketing still comes down to understanding people.

What they care about.

What they are worried about.

What they need.

What they respond to.

And what makes them trust you.

Relationships matter.


The same goes for business development.

Technology can identify a prospect.

It can organize a pipeline.

It can analyze behavior.

It can tell you who might be worth contacting.

But it cannot necessarily tell you why someone will take your call.

It cannot replace the relationship that gets built over years.

It cannot create trust just because it has data.

That part is still human.


And I think that is what gets lost sometimes when we talk about AI.


We talk about what it can do.


We do not talk enough about what people are still responsible for.


I have built most of my career around people.


Deals happen because people trust each other.


Businesses grow because somebody sees an opportunity another person missed.


Real estate transactions close because somebody knows when to push, when to listen and when to solve a problem.


Marketing works when another human being actually feels something.


Technology can make all of those things faster.

I do not believe it can make us care more.

That matters even more as AI starts moving into areas that affect the public.


We are already seeing debates over the use of algorithms in housing, pricing and real estate.

That conversation is going to continue.


And I think it should.


Because when technology starts influencing what people pay, what they can access and what opportunities they are shown, we need to understand how those decisions are being made.

Who is responsible for the result?

What information is being used?

Are the assumptions fair?

Can the answer be challenged?


Those are not anti-technology questions.

They are responsible questions.


My answer is not to use less technology.

It is to become better at using it.

Ask where the information came from.

Challenge the assumptions.

Verify important facts.

Understand the limits of the system you are using.


And never outsource a decision you are responsible for simply because a machine made the recommendation confidently.


That is especially important in business.

Confidence is not accuracy.

Speed is not judgment.

Automation is not accountability.

Technology can make us better.

It can help us move faster.

It can help us see things we might have missed.

It can organize information, identify patterns and save us tremendous amounts of time.


But the responsibility for the decision still belongs to us.

The people who will succeed in the next decade will not be the people who refuse to use AI.

And I do not think they will be the people who blindly depend on it either.


They will be the people who learn how to combine extraordinary technology with something technology still struggles to replicate:

Experience.

Instinct.

Relationships.

Accountability.

Judgment.


Use the tool.

But know why you are making the decision.




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